Food Pantry Blog – Peggy and the Take Outs
“New people somehow suggest to you that your world is really not as narrow as maybe you believed it was. You’re not so limited by your psychological environment as maybe you thought you were.” – Leonard Michaels
The next series of chapters focuses on a very important part of the pantry life which we have not yet touched on: our Take Out Department which served food to homebound residents.
As a pantry, we never planned to deliver food to homebound people in the Woodstock area. But, to make a really bad joke, the building committee of the Woodstock Reformed Church made us do it.
This is the story: Pantries are required to have volunteers available to serve shoppers on an emergency basis if they call and can’t make it to the pantry when it’s open. Well, Good Neighbor Food Pantry volunteers weren’t allowed in the pantry except during select hours on select days. So, we needed an alternative acceptable to the Food Bank. We created a Take Out Department to deliver food to homebound households.
Our Take Out Department became enormously successful. It was also a tremendous amount of work for the volunteers. We began with insufficient structure and a few volunteers lost sight of the guidelines and rules. One volunteer felt that the 10-mile limit included all of her friends living in an area around Route 32 north of Saugerties. She also felt her mother who lived several hours away was on the route and that a three-day supply of food for her mother included everything she could fit into her car on the way up. She was also lax with the monthly reporting.
Peggy Johnson took over the Take Out Department.
Peggy organized all the Take Outs. she called every household monthly to see how things were going. She made great lists of all the foods they would, could, should eat and great lists of all foods they would not, could not, should not eat. Peggy knew her clients better than they knew themselves.
Peggy was strict with the rules. She didn’t have even one client who lived beyond the 10-mile limit imposed by our Board of Directors. Peggy was strict with her volunteers also. She insisted everyone follow the HPNAP guidelines exactly. And…Peggy demanded proper manners in the pantry. One month Peggy dismissed a volunteer on the monthly delivery day. Whew!
We had one young volunteer who was a computer whiz. She really didn’t want to work in the take outs. What she wanted to do was completely computerize our pantry and be some kind of “Jedi” for our lists, etc. Her hope was to computerize our pantry and use this experience to launch other projects for other pantries. (I honestly don’t think she realized how poor pantries really are.)
It was a good idea but never materialized because on one monthly delivery day Peggy caught her comparing tattoos with one of the Hudson Correctional Facility volunteers. Peggy spoke with her and she never saw her again. We never saw her again either.
In our next post, we’ll focus on the volunteers who made the take out department possible.
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Peace and food for all.
Thurman Greco
